| Issue ID | 1116362 |
| Internal NHTSA # | 10640346 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2008 |
| File date | 01/08/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The original symptoms were the power steering started to get jerky (flat spots) meaning there was power assist from 12 o'clock to 2 o'clock, then hard effort from 2 -4 o'clock and so on. It initially was drivable but after a few hundred more miles it has become dangerous, as a tremendous amount of effort must be used when turning, then gets easy, then tight. I have checked and there are no fluid leaks and the reservoir is full. My mechanic checked it out, and he said it appeared that the steering rack is bad. He recommended we flush and change all the fluid with mbz approved:236. 3 first to see if it improved. It did not and he said i was looking at $2000+ to replace the rack. After owning two mercedes benz vehicles over the last 10 years, i've been loyal but having only purchased this 2008 ml350 for less than a year and only 65k miles i find it disconcerting that i've read so much on these premature steering rack problems on these vehicles. I checked with mb, only to learn that my vin was not on the list for 'recalls'. This is a serious issue, and mb needs to be held accountable! Does someone need to be seriously hurt or killed before mb is held accountable for this issue??! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEVERN, MD |
| VIN pattern | 4JGBB86E88AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |